Shipping policy

Free delivery

We offer free standard delivery globally when you purchase the monthly bundle subscription.

UK Delivery information

The standard delivery service is via a Royal Mail service in the UK and DHL GlobalMail for international orders.

Next day delivery across the UK is via DPD service.

All courier orders will deliver between 9.00 am and 6.00 pm Monday to Friday. Please note we do not currently deliver on weekends. 

Ireland, Northern Ireland and Scottish Highlands

We aim to have your order with you within 3-5 working days.

Delivery times and order tracking

All courier orders via Royal Mail will deliver between 9.00 am and 6.00 pm Monday to Friday and occasionally on the weekends, depending on the delivery service in your area.

If you have a concern about your delivery, please don’t hesitate to contact us at support@fivescore.com or on +44 7477 197775. We will be happy to help. 

Delivery to Europe and Worldwide

*Your countries’ customs may charge import charges, VAT and processing fees.

If import charges are required, you will be contacted by email or text with customs clearance and payment instructions.*

FREE DHL Standard Global Mail delivery worldwide is available when you subscribe to the monthly bundle subscription.

The cost of DHL Express will be charged as applicable to your region.

ADDITIONAL CHARGES: If your delivery location is outside of the main cities and towns, DHL delivery charges may be more than expected we may request a contribution from you towards the additional charge. A local mail service will be offered as an alternative, or you can choose a different delivery address.

*Import charges, VAT and duties may be charged by your country’s customs.*

For any questions, please email us at support@fivescore.com