FAQs
What is your cancellation and refund policy?
Kindly refer to our cancellation and refund policy here:
https://fivescore.com/policies/refund-policy
How long does shipping take?
Shipping times vary depending on your selection and location. Next day delivery is available for UK orders which will be fulfilled by DPD service. Otherwise standard UK deliveries will be fulfilled by Royal Mail which may take up to 3-5 working days.
Our global delivery partner is DHL Globalmail and this can take between 7-21 days depending on your worldwide location.
Please refer to our shipping policy for further detail:
https://fivescore.com/policies/shipping-policy
Do you sell 'anti-aging' pills?
We do not sell 'anti-aging' pills and we would suggest you be very careful when purchasing your supplements online from sites that claim to offer 'anti-aging' miracle cures. In fact, we don't use that term as it was invented by marketing professionals. We prefer to talk about geroscience, longevity and healthy aging when we refer to the science behind human healthspan and lifespan.
At Fivescore Labs, we firmly believe that there are no shortcuts in a successful longevity journey. You will need to follow a disciplined lifestyle incorporating a varied diet, regular exercise and adequate sleep to support an impactful healthspan regimen.
We offer supplements that have been independently tested for purity that - when combined with structured longevity program - may support cellular health. Fivescore Labs is focused on human geroscience and we only seek out those molecules that are backed by scientific evidence and studies.
Do your supplements stop aging?
No, it is not possible to "stop" human aging. Again, we would advise you to be extremely cautious when dealing with any business or website that suggests their products will "stop" your aging process. We all age - that is a biological certainty - but at Fivescore Labs we do believe that you should not accept societal norms of frailty and disease in old age. There are practical things you can start today in terms of diet, exercise and supplementation that, when consistently applied over the long term, can add vibrant and healthy years to a longer lifespan. This is at the heart of the Fivescore Labs ethos - to increase your lifespan and to age well over the course of it.
What steps do you take to make sure that your supplements are pure?
We take product quality seriously and indeed our project was borne out of our personal frustration with the poor quality of longevity molecules available online. We have partnered with a best in class GMP certified lab in the UK to manufacture our products. Our lab partner has over 50 years experience in manufacturing health supplements and provide a Certificate of Analysis (CoA) for every batch.
We don't stop there. Once we receive our products from our manufacturing partner, we go the extra mile and independently test them at a third-party lab. For this, we have partnered with Micro Quality Labs in California. They are an accredited third-party laboratory in the USA used by the most reputable companies in the industry. They are registered with US FDA, ISO 17025, Health Canada and EPA.
Where can I read more about the science behind your supplements?
We're glad you asked! We are continuously scouring the internet for the most promising studies on human longevity and aim to share these with you; our Fivescore community.
You can read more about our resveratrol here:
https://fivescore.com/blogs/home-page/learn-about-the-benefits-of-resveratrol-a-powerful-polyphenol
We have covered NMN here:
And you can learn more about NAD+ and its role in the human body here:
https://fivescore.com/blogs/home-page/how-to-live-a-healthy-life-by-changing-your-habits
We collect and curate the most promising studies about human longevity here:
https://fivescore.com/blogs/news
And please feel free to follow us on social media for the latest news on human geroscience!
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly. Thank you and we are super excited by what we have in store at Fivescore Labs!
